TAYLOR SUPPLY Co., INC.
SALES AND CUSTOMER SUPPORT
EMAIL: CUSTOMERASSISTANCE@TAYLORSUPPLYCO.COM
ONLINE ORDER SUPPORT
EMAIL: ORDERS@TAYLORSUPPLYCO.COM
SHIPPING:
All orders will be shipped on weekdays within two business days of the order being placed. If an order is needed urgently, please contact us at orders@taylorsupplyco.com to make a request for the order to be expedited.
SHIPPING COSTS:
Domestic ground for the lower 48 states is $10.00
Domestic ground to Alaska or Hawaii is $20.00
Next day air domestic is $60.00
2nd day air domestic is $40.00
3 day select domestic is $30.00
Canadian flat rate is $20
Worldwide expedited 2-5 days is $65.00
Please let us know if you require any special shipping needs and we will do our best to accommodate you. To make arrangements, please email orders@taylorsupplyco.com
All packages are sent signature required unless requested otherwise. If the signature requirement is waived, the customer accepts responsibility for any missing and/or lost packages.
Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer.
Tracking information is sent once the order has been processed and shipped.
The above listed shipping costs do not include duties, taxes or customs fees.
TAYLOR SUPPLY Co. is not responsible for duties, taxes or customs fees incurred from importing goods.
RETURNS:
We are happy to accept returns for items within 21 days of order delivery. The returned merchandise must be unworn and free from stains, odor or any condition that would prevent them from being sold as new. Returned items must have the original tags attached and must be accompanied with a copy of the receipt. We offer you the option of exchange or refund. Refunds are credited to the original form of payment and will be processed after returned items are received, inspected, and verified as new.
All sales are final on sale items.
All sale items will be shipped via USPS.
To return merchandise, email us at ORDERS@TAYLORSUPPLYCO.COM for return authorization.
Customers are responsible for all additional shipping costs for returns and exchanges. TAYLOR SUPPLY Co. does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to TAYLOR SUPPLY Co.
TAX:
Sales tax is charged on orders at the local New York State tax rate.
SECURITY:
All orders submitted to TAYLOR SUPPLY Co. are processed through PayPal to ensure your transactions are processed safely.
PRIVACY:
We respect your right to privacy. TAYLOR SUPPLY Co. will not sell or share your name or personal information.
CONDITIONS:
ALL PRICES LISTED ARE ACCURATE TO THE BEST OF OUR ABILITY. IN THE RARE CASE THAT AN ITEM IS LISTED INCORRECTLY, TAYLOR SUPPLY Co. RESERVES THE RIGHT TO REFUSE THE SALE AND MAY OFFER THE ITEM AGAIN WITH THE CORRECT INFORMATION.
TAYLOR SUPPLY Co. DOES NOT GUARANTEE THE AVAILABILITY OF ANY ITEMS LISTED ON TAYLORSUPPLYCO.COM. IF THE ITEM SELECTED FOR PURCHASE IS NOT AVAILABLE, TAYLOR SUPPLY Co. WILL MAKE EVERY EFFORT TO CONTACT THE CUSTOMER TO NOTIFY THEM OF THE CANCELLATION.
PLEASE NOTE THAT UPON PLACING AN ORDER, A RECEIPT IS AUTOMATICALLY MAILED CONFIRMING THE PURCHASE INTENT. THIS RECEIPT DOES NOT CONSTITUTE A CONTRACT, AND ORDERS MAY BE CANCELLED AT ANY TIME DUE TO INSUFFICIENT STOCK, INABILITY TO AUTHORIZE A CREDIT CARD, SUSPICION OF FRAUDULENT INTENT, DISCOVERY OF AN INCORRECT ITEM PRICE, OR ANY OTHER REASON, AS WE SEE FIT. PLEASE FURTHER NOTE THAT TAYLOR SUPPLY Co., INC. SHALL HAVE THE RIGHT TO REFUSE OR CANCEL ANY SUCH ORDER WHETHER OR NOT YOUR CREDIT CARD HAS BEEN CHARGED. IF YOUR CREDIT CARD HAS ALREADY BEEN CHARGED AND YOUR ORDER IS CANCELED, TAYLOR SUPPLY Co. SHALL ISSUE A CREDIT TO YOUR CREDIT CARD ACCOUNT IN THE AMOUNT OF THE PURCHASE.
ALL CONTENT ON THIS SITE, INCLUDING, BUT NOT LIMITED TO: INFORMATIONAL CONTENT, GRAPHIC IMAGES, AND PROGRAM CODE SUCH AS HTML AND JAVASCRIPT ARE THE COPYRIGHT 2011 TAYLOR SUPPLY Co., INC. AND MAY NOT BE REPRODUCED IN ANY MANNER WITHOUT THE EXPRESS WRITTEN CONSENT OF TAYLOR SUPPLY Co., INC.
